Applying Quality Functional Deployment Technique to Design an Alumni Information System for Educational Institution

Authors

  • Jakkarin Klunngien Department of Industrial Engineering, Faculty of Engineering at Sriracha, Kasetsart University
  • Akksatcha Duangsuphasin Division of Industrial Engineering, Faculty of Engineering, Rajamangala University of Technology Lanna
  • Kunyarat Nundee Department of Industrial Engineering, Faculty of Engineering at Sriracha, Kasetsart University
  • Pimchanok Wantee Department of Industrial Engineering, Faculty of Engineering at Sriracha, Kasetsart University
  • Nichapat Kumsuk สำนักงานเลขานุการ คณะวิศวกรรมศาสตร์ ศรีราชา มหาวิทยาลัยเกษตรศาสตร์

Keywords:

Alumni Information System, Quality Functional Deployment, Google Platform

Abstract

The Asean University Network Quality Assurance has emphasized the expected learning outcomes in curriculum design. Learning outcomes must reflect the needs of stakeholders, with the most important stakeholders being alumni. Alumni information systems are crucial for improving the quality of education, allowing alumni to assess the effectiveness of courses and the alignment of learning outcomes with actual needs. Therefore, this research aimed to design an alumni information system using the quality functional deployment technique through the product planning phase and the design deployment phase. A sample of 68 stakeholders is surveyed to assess their needs for the system, comprising 10 personnel and 58 alumni. The result is that the relative importance of the subcomponent requirements for information system design is translated into technical goals for use in information system design. The system design is developed through Google Platform. The results of the user satisfaction assessment of the system are 4.20 points (out of 5.00 points).

References

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Published

12/29/2025

How to Cite

Klunngien, J., Duangsuphasin, A. ., Nundee, K. ., Wantee, P. ., & Kumsuk, N. . (2025). Applying Quality Functional Deployment Technique to Design an Alumni Information System for Educational Institution. Journal of Manufacturing & Management Technology, 4(2), 11–22. retrieved from https://ph01.tci-thaijo.org/index.php/jMMT/article/view/262916

Issue

Section

Call for Paper for The Journal of Manufacturing & Management Technology