Development of a Printer Showing Body-mass Index and Automatic Queuing of Health Care Recipients with ID Card Information

Abstract

The objectives of this research were to: 1) develop a printer showing body- mass index and automatic queuing of health care recipients with ID card information; 2) determine the efficiency of a printer showing body mass index and automatic queuing of health care recipients with ID card information; and 3) study the satisfaction of the users towards the printer showing body- mass index and automatic queuing of health care recipients with ID card information. The research model was an experimental method based on the concept of a queuing system using the information in the ID card. The research was conducted at Nawamin 9 Hospital and 43 Health Service Centers, Minburi District, Bangkok. The sample group consisted of 30 medical personnel and people who came to use the services derived by simple random sampling. The research tools included the printer automatically displaying the body- mass index and queue of health care recipients with ID card information; the hospital waiting system; the efficacy record form; and the satisfaction assessment form. The data was analyzed using statistical values, percentages, and means. 

The results of the research showed that 1) body- mass index display printer and automatic queue with microcontroller circuit system would take the height and weight values to process as numeric data. The first and last name information read from the chip on the ID card was processed by a computer and displayed on the screen. Then, the queue card was printed on the printer with the first name, last name, weight, height, body- mass index (BMI), queue order, date, and time. 2) The efficiency of the printer showing body- mass index and automatic queuing of health care recipients with ID card information was more accurate and 8.55 min faster than the existing hospital waiting system. 3) The overall average of the users’ satisfaction was at a high level.