Real-Time Football Match Results Reporting System via LINE Application

Abstract

The real-time football match results reporting system via Line application is intended to be studied, analyzed, designed, developed, and evaluated user satisfaction. The system can automatically notify users through a chatbot when a match takes place. If the user subscribes to the system, there will be notifications in real time and the ability to view past, present, and future race results, along with other information such as score table information, player information, and team-related information, etc. The system was created to solve the problem of users who want to follow football results by smartphone. And it's not convenient to watch through a normal TV or computer screen. The system was developed mainly using the JavaScript language and using Line application technology as well as Google Firebase, which is Google's resource and is used as the system’s server by using Application Programming Interface (API) techniques as an intermediary that automatically receives commands and processes data back to the user. The system has set times to wait for sending instructions to automatically request data from external databases when important events occur (Task scheduler). The system used the Rapid Application Development (RAD) model through a process of collecting user requirements, analyzing, designing, prototyping, developing, listening to feedback, testing, and building the system. From the user satisfaction survey, it was found that the satisfaction rating for the system's efficiency and utility was at high level (x̄ = 4.39) and the design satisfaction rating was at high level (x̄ = 4.37).