Employee Organizational Commitment of Support Staff: A Case Study of the RDC Distribution Center in Buriram
Keywords:
Organizational Commitment, Support Staff, RDC Buriram Distribution CenterAbstract
This study aimed to examine the level of organizational commitment among support staff at the RDC Buriram Distribution Center. A quantitative research approach was employed. The sample consisted of 30 support staff members selected through purposive sampling. Data were collected using a structured questionnaire, which was validated by experts with a content validity index (IOC) of 1.00. Statistical analysis included percentage, mean, standard deviation, and Pearson’s correlation coefficient.
The findings indicated that the overall level of organizational commitment among support staff was at the highest level. In particular, organizational membership retention and work dedication showed higher mean scores compared to other dimensions. In addition, male employees, older employees, those with longer work experience, and those in higher job positions tended to demonstrate higher organizational commitment. The results highlight the importance of appropriate job characteristics and working conditions in fostering organizational commitment within logistics and distribution center operations.
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