Motivation Affecting Performance Efficiency of Staffs in Centara Grand Mirage Beach Resort Pattaya

Abstract

The objective of this research was to study the motivation that affects the performance of employeesin Centara Grand Mirage Beach Resort Pattaya. The sample group in this study was 50 operating staffs of  Centara Grand Mirage Beach Resort Pattaya responding to questionnaires. The statistics used in this research included percentage and mean to describe the motivation influencing the employees' performance.

The results of the research were as follows. The motivation affecting the performance of employees at Centara Grand Mirage Beach Resort Pattaya ranked by the highest average were the supervisors' attention followed by the in-house training to increase knowledge and work experiences. Other factors included the opportunity to express the opinions, work advice from the supervisors, appropriate wages and salary related to knowledge and competences, colleagues do not take advantage on each other, work progress satisfaction, fare job transfer, salary increasing based on work performance, enough salary and benefits, sufficient fringe benefits, good progress in work promotion, and higher average income than other companies respectively.