Khon Kaen University Integrated Room Reservation Management System

Abstract

This research aims to develop an integrated room booking management system for meetings, classes, teaching, seminars, and training sessions through an internet-based platform at Khon Kaen University. The system connects with various related systems through API Web Services, utilizing JavaScript for both the user interface and the API Web Service that communicates with the database. The user interface is developed as a Single Page Application (SPA), providing smooth and seamless user experience without the feeling of waiting for website loading. The developed program was divided into two main parts: (1) Front End - the user interface part, developed using React Library, and (2) Back End - the database communication part, developed using Node.js. Different system components communicate through APIs using JSON data format. When room booking occurs, the program performs user authentication verification through the university's KKU SSO system for internal personnel, while external users authenticate through various Social Login services. When room service requests are made or approved, the program automatically sends emails to all relevant parties and transmits data through APIs to Khon Kaen University's Financial Management Information System (KKUFMIS) and KKU PAYMENT HUB. The program can store and retrieve room booking data accurately, quickly, and efficiently. From the user satisfaction evaluation of the developed program, the results showed that user satisfaction with the Integrated Room Booking Management Program at Khon Kaen University was at a high level (with an overall mean score of 3.99 and S.D. of 0.83).