Grade Submission Management System, Department of Mathematics, Faculty of Science, Khon Kaen University

Abstract

This research aims to (1) study and develop an information system for the management of academic result submissions in the Department of Mathematics, Faculty of Science, Khon Kaen University, and (2) evaluate user satisfaction with the system. The system was developed following the seven-phase System Development Life Cycle (SDLC) methodology, using PHP and MySQL to create a web application. It includes automated document validation, verification result notifications, and status updates via email and LINE Messaging API, and downloading of approved documents for submission to the Faculty of Science’s academic services unit. The system improves efficiency by reducing redundant steps, shortening verification time, minimizing document loss, and saving paper. It also provides convenient and efficient access to information. The system was evaluated on various aspects such as user requirements, system functionality, data security, and ease of use. The evaluation results indicated a high level of user satisfaction, with average scores ranging from 4.75 to 4.94 out of 5. These results demonstrate the system’s effectiveness in supporting efficient management and improving user convenience.