Factor analysis of knowledge management process for the crown property bureau

Abstract

The purpose of this research was to analyze the factors of knowledge management process of The Crown Property Bureau. The sample stratified random sampling was used to select 350 personnel working for The Crown Property Bureau head office (Bangkok) in the year 2013. The research instrument comprised 53 items of 5 rating scale questionnaire. The index of item – objective congruen between 0.60-1.00 and the alpha reliability of the items-checked showed at 0.98. The obtained data were analyzed using an Exploratory Factor Analysis (EFA) with the principal component analysis and the orthogonal of rotation by varimax.

In general, the results of the study revealed that there were 10 factors of the knowledge management process of The Crown Property Bureau, sorted by descending order of priority, including 1) Knowledge utilization and development 2) Recognition and rewards 3) Knowledge organization and storage 4) Knowledge codification and refinement 5) Knowledge sharing 6) Knowledge evaluation 7) Knowledge expansion 8) knowledge selection 9) knowledge goals 10) Knowledge creation and acquisition. In particular, the obtained factors accounted for 67.131 percents of knowledge management process for The Crown Property Bureau.