Development of a Monitoring and Alerting System for Network Device Status

Abstract

This research is a research and development study with the following objectives: 1) to develop a system for monitoring and alerting the status of devices in a computer network, and 2) to evaluate and test system performance of this monitoring and alert system at the Innovative Learning Institute, University of Phayao. The sampling method was purposive sampling, selecting 13 personnel from the University of Phayao who have experience working with computer network systems and are involved with the system's usage. The research instruments consisted of two tools: 1) a system evaluation form and 2) a user experience evaluation form, both designed by the researcher. The statistical methods used for data analysis included frequency, percentage, mean, and standard deviation.

The research findings revealed that: 1) The overall evaluation of the device monitoring and alert system by experts yielded an average score at the "highest" level (= 4.80, SD = 0.40). The top three aspects with the highest mean scores were device monitoring (= 4.92, SD = 0.28), alerting (= 4.87, SD = 0.35), and system design and usability (= 4.83, SD = 0.35), respectively. 2) The results from testing the system within the Institute of Learning Innovation indicated an overall average score at the "highest" level (= 4.95, SD = 0.22). The top three aspects with the highest mean scores were alerting (= 5.00, SD = 0.00), device monitoring (= 4.98, SD = 0.16), and system design and usability (= 4.95, SD = 0.22), respectively.