Service Robot to Deliver Automated Parcel

Abstract

The research is an experimental study with the following objectives: 1) to develop a service robot to deliver automated parcels, 2) to evaluate the efficiency of the robot to deliver automated parcels, and 3) to study users’ satisfaction with the developed robot. The research was conducted at the Department of Mechatronics and Robotics. The sample group consisted of 20 personnel specializing in robotics and automation systems in Surat Thani Province, selected through purposive sampling. The research tools included 1) the AGVAI robot, 2) an efficiency evaluation form, and 3) a satisfaction survey. Data were analyzed using statistical measures through percentages and averages.

The results showed that 1) the robot to deliver automated parcels operates on three systems. The drive system operates with four omnidirectional wheels powered by DC motors. The movement control system is managed by AI on the ROS platform, receiving data from a webcam and utilizing LiDAR for light detection and ranging. 2) The robot's path processing efficiency was found to be highly accurate, with a detection radius of 2.5 meters, enabling smooth obstacle avoidance without collisions. The shortest average operational time for parcel delivery was 129.40 seconds at a speed of 0.65 meters per second. The task sequencing was 100% accurate. 3) The overall users’ satisfaction was rated at a high level.