Satisfaction of Undergraduate Students on Management of Thaksin University’s Dormitory at Phatthalung Campus

Abstract

This research was aimed to study and compare the satisfaction of undergraduate students on management of Thaksin University’s dormitory at Phatthalung campus. For the methods of studying, the satisfaction was classified by sex, year of study, faculty, zone of
dormitory, occupation of parents, and incomes of parents. All data were collected by the satisfaction questionnaire with the reliability at 0.941 from the representative undergraduate students who stay in the sample rooms for a total of 252 rooms, which samples are derived by the method of stratified systematic sampling. Descriptive statistics were used to analyze the data are frequency, percentage, mean, and standard deviation. Inferential statistics were used to test the hypothesis of the differences in satisfaction classified by sex and incomes of parents are t test. While, the satisfaction classified by year of study, faculty, zone of dormitory, and occupation of parents are F test from analysis of variance. When the significant difference in satisfaction was found, we test the multiple comparison of mean by the method of Duncan’s multiple range test. The results of this research were as follows. The overall of satisfactions and each aspect, undergraduate students were satisfied on management of Thaksin University’s
dormitory at Phatthalung campus at the moderate level. There was significant difference at 0.05 level in satisfaction when classified by year of study and faculty but there was no significant difference in satisfaction when classified by sex, zone of dormitory, occupation of parents, and incomes of parents.