DEVELOPMENT OF COACHING PACKAGE WITH WEB APPLICATION OF BUSINESS PROCESS SIMULATION MODELING TO ENHANCE DECISION MAKING ABILITY FOR SUPERVISORS
Article Sidebar
Main Article Content
Abstract
The purposes of this research were 1) to develop of coaching package with web application of business process simulation modeling to enhance decision making ability for supervisors and 2) to examine the implementation of a coaching package. The samples were 20 Warehouse Supervisors at Eastern Seaboard Industrial Estate (Rayong) which are obtained via purposive sampling. The research tools
consisted of 1) a coaching package with web application of business process simulation modeling on business process flow of Outbound Warehouse Operation with the score of Index of item Objective Congruence between 0.67 – 1.00 2) an activity assessment form using rubric scoring 3) a decision-making ability test with the score of Index of item Objective Congruence between 0.67 – 1.00, reliability test using KR-20 at 0.70. The data was analyzed using mean, percentage, standard deviation and t-test dependent.
The research results indicated that the developed coaching package consisted of five components as follows; 1) user manual 2) media 3) content 4) activity 5) assessment form. It contained six steps as follows; 1) present a situation 2) Identify problem and scopes 3) collect and gather relevant data 4) Identify alternatives 5) analyze alternatives and 6) choose alternative. The assessment of activity showed that 15 of 20 supervisors (75%) were at a good level. The experimental result indicated that the subjects had a decision-making ability post-test mean scores higher than pretest mean scores at .05 level of significance.
Article Details
"The opinions and contents including the words in papers are responsibility by the authors."
"ข้อคิดเห็น เนื้อหา รวมทั้งการใช้ภาษาในบทความถือเป็นความรับผิดชอบของผู้เขียน"
References
Suwakij Sriphatha. 2012. The Leadership and the Decision Making. Journal of Governance, 1(1), p. 1-23.
Rowe, A. J. 2007. Decision making. Translated by Nattaya Sintrakarnpon. Bangkok: Expernet.
Jaitip Na-Songkhla. 2010. Design of Web-based Instruction in E-Learning System. Bangkok: Chulalongkorn University.
Chaiyong Promwong et al. 2010. A systems approach for instructional media designs. Nonthaburi: Chulalongkorn University.
Pakorn Wongrattanapiboon. 2017. The World of Coaching. Bangkok: S. Asiapress 1989.
Arporn Puwittayapan. 2007. Coaching. Bangkok: H R Center.
Cox, E., Bachkirova, T., & Clutterbuck, D. A. 2014. The complete handbook of coaching. London:Sage.
Suwit Moonkham and Orathai Moonkham. 2007. 19 learning management methods for developing knowledge and skills. Bangkok: Parbpim.
Alessi, S. M. and Trollip S. R. 1991. Computer-Based Instruction Methods and Development Englewood Cliffs. New Jersey: Prentice-Hall.
Kidanun Malithong. 2006. Educational Technology and Communications. Bangkok: Aroonkarnpim.
Laguna, M., & Marklund, J. 2013. Business Process Modeling, Simulation and Design. 2nd ed. Boca Raton, FL: CRC.
Shannon, R. E. 1998. Introduction to the art and science of simulation. Proceedings of the 30th conference on Winter simulation, Washington, D.C., USA. IEEE Computer Society, 1(1), p. 7-14.
Bank, J. 1998. Simulation Principles, Methodology, Advances, Applications, and Practice. Georgia: Engineering & Management.
Van Der Aalst, W. M. 2015. Business process simulation survival guide: In Handbook on Business Process Management 1. p. 337-370. Berlin: Springer Heidelberg.
Sasitorn Lijanporn. 2013. The Development of an Activity-Based Learning Model using Educational Mobile Application to enhance Discipline of Upper Elementary School Students. Master of Education Program in Educational Technology and Communications, Chulalongkorn University.
Banks, J. 1996. Software for simulation. Proceedings of the 28th conference on Winter simulation, Coronado, California, USA. IEEE Computer Society, (June), p. 31-38.
Stefanescu, L., & Stefanescu, A. 2008. The Need of Knowledge Management Strategy for the Successful Implementation of Reengineering Projects. Journal of Knowledge Management, 6(6), p. 51-60.
Lazzari, D., & Crosslin, R. 1996. Introduction to workflow modeling with BPSimulator. Proceedings of the 28th conference on Winter simulation, Coronado, California, USA. IEEE Computer Society, (December), p. 429-431.
Wannee Kamkate. 2012. Research Methodology in Behavioral Science. 3rd ed. Bangkok: Chulalongkorn University.
Beglau, M., et al. 2011. Technology, Coaching, and Community Power Partners for Improved Professional Development in Primary and Secondary Education. International Society for Technology in Education, An ISTE White Paper, Special Conference Release.
Sirapatsorn Wongtongdee. 2016. Human Resource Development. 3rd ed. Bangkok: Chulalongkorn University.
Smith Satchukorn. 2010. Action plan. 3rd ed. Bangkok: Saitarn.
Kemp, J. E. a. D., and Deane K. 1985. Planning and Producing Instructional Media. 5th ed. New York: Harper & Row.
Downey, M. 2003. Effective Coaching: Lessons from the Coaches' Coach. 2nd ed. New York; London: Texere.