Main Article Content
– Work performance assessment of educational personnel is a complex task stem from variety of related criteria such as total number of students enrolled, published research manuscripts, research funding, and other criteria which summarized from literature review. Based on these criteria, the management team of the case study organization selects the most appropriate criteria consisted of 2 input criteria and 7 output criteria. These are 1) monthly salary 2) total expense including educational equipment 3) published research papers score referred to MUA standard 4) % advisees remain in program 5) GPAX of all advisees 6) research funding and academic services income 7) teaching load 8) average income from enrollment and 9) competition reward. Then, all the necessary data of 30 personnel is collected to formulate linear programming models for DEA method and each model is solved by using Excel’s solver. The result shows that the personnel can be divided into 4 groups based on performance index score interval which are the best performance group and the other three lower score groups. The best performance group is then used as the standard to inspire other groups to conduct self-development. Moreover, the obtained performance index score is used to design the 5 years competency development plan and annual performance assessment for each personnel.
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