Main Article Content
This research proposes a framework for prioritizing overcoming organizational barriers in implementing electronic document management systems (EDMS) by applying multi-criteria decision-making approach. Twelve barriers and ten overcoming solutions are identified through extensive relevant literature review. In this study, the combination weights by integrating subjective weights and objective weights are used to calculate the importance weights of barriers factors. Subjective weights are computed by “Decision making trial and evaluation laboratory (DEMATEL)”, while objective weights are computed by “Coefficient of Variation (COV)”. “Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS)” approach is utilized to prioritize the overcoming solutions. A sensitivity analysis is conducted to verify the reliability of the proposed framework. One of the autonomous universities is uses as a case study to collect the required data. Furthermore, others organizations that aim to implement EDMS system can similarly apply the propose framework in this study to prioritize their overcoming solutions.
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Article Accepting Policy
The editorial board of Thai-Nichi Institute of Technology is pleased to receive articles from lecturers and experts in the fields of business administration, languages, engineering and technology written in Thai or English. The academic work submitted for publication must not be published in any other publication before and must not be under consideration of other journal submissions. Therefore, those interested in participating in the dissemination of work and knowledge can submit their article to the editorial board for further submission to the screening committee to consider publishing in the journal. The articles that can be published include solely research articles. Interested persons can prepare their articles by reviewing recommendations for article authors.
Copyright infringement is solely the responsibility of the author(s) of the article. Articles that have been published must be screened and reviewed for quality from qualified experts approved by the editorial board.
The text that appears within each article published in this research journal is a personal opinion of each author, nothing related to Thai-Nichi Institute of Technology, and other faculty members in the institution in any way. Responsibilities and accuracy for the content of each article are owned by each author. If there is any mistake, each author will be responsible for his/her own article(s).
The editorial board reserves the right not to bring any content, views or comments of articles in the Journal of Thai-Nichi Institute of Technology to publish before receiving permission from the authorized author(s) in writing. The published work is the copyright of the Journal of Thai-Nichi Institute of Technology.
A. Zaky and I. G. B. B. Nugraha, “Increase activity time efficiency in official documents management using blockchain-based distributed data storage,” in Proc. 2019 Int. Conf. Elect. Eng. and Inform. (ICEEI), Bandung, Indonesia, Jul. 2019, pp. 81–86, doi: 10.1109/ICEEI47359.2019.898
N. Nizamuddin, K. Salah, M. Ajmal Azad, J. Arshad, and M. H. Rehman, “Decentralized document version control using ethereum blockchain and IPFS,” Comput. Electr. Eng, vol. 76, pp. 183–197, Jun. 2019.
H. S. Ahmad, I. M. Bazlamit, and M. D. Ayoush, “Investigation of document management systems in small size construction companies in Jordan,” Procedia Eng., vol. 182, pp. 3–9, 2017, doi: 10.1016/j.proeng.2017.03.101.
M. Murugan and S. Marisamynathan, “Analysis of barriers to adopt electric vehicles in India using fuzzy DEMATEL and Relative importance Index approaches,” Case Stud. Transp. Policy, vol. 10, no. 2, pp. 795–810, Jun. 2022, doi: 10.1016/j.cstp.2022.02.007.
P. Ji, H. Y. Zhang, and J. Q. Wang, “Selecting an outsourcing provider based on the combined MABAC–ELECTRE method using single-valued neutrosophic linguistic sets,” Comput. Indus. Eng., vol. 120, pp. 429–441, Jun. 2018, doi: 10.1016/j.cie.2018.05.012.
B. Yang, J. Zhao, and H. Zhao, “A robust method for avoiding rank reversal in the TOPSIS,” Comput. Indus. Eng., vol. 174, Dec. 2022, doi: 10.1016/j.cie.2022.108776.
A. Vishwakarma, G. S. Dangayach, M. L. Meena, and S. Gupta, “Analysing barriers of sustainable supply chain in apparel & textile sector: A hybrid ISM-MICMAC and DEMATEL approach,” Cleaner Logistics and Supply Chain, vol. 5, Dec. 2022, doi: 10.1016/j.clscn.2022.100073.
F. Gao, “An integrated risk analysis method for tanker cargo handling operation using the cloud model and DEMATEL method,” Ocean Eng., vol. 266, Dec. 2022, doi: 10.1016/j.oceaneng.2022.113021.
A. Kashyap, C. Kumar, V. Kumar, and O. J. Shukla, “A DEMATEL model for identifying the impediments to the implementation of circularity in the aluminum industry,” Decis. Analytics J., vol. 5, Dec. 2022, doi: 10.1016/j.dajour.2022.100134.
P.-H. Tsai, Y.-W. Wang, and H.-S. Kao, “Applying DEMATEL-ANP approach to explore the intention to hold roadside wedding banquets in Penghu: A consumers’ perspective,” Eval. Program Plan., vol. 95, Dec. 2022, Art. no. 102172, doi: 10.1016/j.evalprogplan.2022.102172.
Y. Meng, X. Tian, Z. Li, W. Zhou, Z. Zhou, and M. Zhong, “Exploring node importance evolution of weighted complex networks in urban rail transit,” Phys. A: Stat. Mech. Appl., vol. 558, Nov. 2020, doi: 10.1016/j.physa.2020.124925.
N. A. Al-Thani, T. Al-Ansari, and M. Haouari, “Integrated TOPSIS-COV approach for selecting a sustainable PET waste management technology: A case study in Qatar,” Heliyon, vol. 8, no. 8, Aug. 2022, Art. no. e10274, doi: 10.1016/j.heliyon.2022.e10274.
K. Yoon and C. L. Hwang, “Multiple Attribute Decision Making: Methods and Applications A State-of-the-Art Survey,” in Lecture Notes in Economics and Mathematical Systems, vol. 186, Berlin, Germany: Springer, 1981.
H. Deng, C. H. Yeh, and R. J. Willis, “Inter-company comparison using modified TOPSIS with objective weights,” Comput. Oper. Res., vol. 27, no. 10, pp. 963–973, Sep. 2000.
V. Singh, V. Kumar, and V. B. Singh, “A hybrid novel fuzzy AHP-TOPSIS technique for selecting parameter-influencing testing in software development,” Decis. Analytics J., vol. 6, Mar. 2023, Art. no. 100159, doi: 10.1016/j.dajour.2022.100159.
P. Bhatia and N. Diaz-Elsayed, “Facilitating decision-making for the adoption of smart manufacturing technologies by SMEs via fuzzy TOPSIS,” Int. J. Prod. Econ., vol. 257, Mar. 2023, Art. no. 108762, doi: 10.1016/j.ijpe.2022.108762.
R. Yang et al., “Public and private blockchain in construction business process and information integration,” Autom. Constr., vol. 118, pp. 1–20, Oct. 2020.
B. E. Munkvold and I. Zigurs, “Integration of e-collaboration technologies: Research opportunities and challenges,” Int. J. e-Collaboration (IJeC), vol. 1, no. 2, pp. 1–24, doi: 10.4018/IJeC.2005.
B. Björk, “Electronic document management in temporary project organisations: Construction industry experiences,” Online Inf. Rev., vol. 30, no. 6, pp. 644–655, doi: 10.1108/14684520610716144.
C. Devanand, “Importance of electronic document/information management systems in modern architectural, engineering and construction projects,” IRJET, vol. 2, no. 3, pp. 2197–2204, 2015.
C. Devece, D. Palacios, and D. Martinez-Simarro, “Effect of information management capability on organizational performance,” Serv. Bus, vol. 11, no. 3, pp. 563–580, 2017.
F. Carmichael, D. Palacios-Marques, and I. Gil-Pechuan, “How to create information management capabilities through web 2.0,” Serv. Ind. J., vol. 31, no. 10, pp. 1613–1625, 2011.
M. Hjelt and B. C. Björk, “Experiences of EDM usage in construction projects,” Electron. J. Inf. Technol. Constr., vol. 11, no. 1, pp. 113–125, 2006.
K. E. Huang, J. H. Wu, S. Y. Lu, and Y. C. Lin, “Innovation and technology creation effects on organizational performance,” J. Bus. Res., vol. 69, no. 6, pp. 2187–2192, 2016.
S. Y. Hung, K. Z. Tang, C. M. Chang, and C. D. Ke, “User acceptance of intergovernmental services: an example of electronic document management system,” Gov. Inf. Q., vol. 26, no. 2, pp. 387–397, 2009.
M. Jervisand and M. Masoodian, “How do people attempt to integrate the management of their paper and electronic documents?,” Aslib J. Inf. Manag., vol. 66, no. 2, pp. 134–155, 2014.
J. Luo, M. Fanand, and H. Zhang, “Information technology and organizational capabilities: a longitudinal study of the apparel industry,” Decis. Support Syst., vol. 53, no. 1, pp. 186–194, 2012.
K. Yoon and C. L. Hwang, “Multiple attribute decision making,” Eur. J. Oper. Res., vol. 4, no. 4, pp. 287–288, 1995.
S. Senaratne and J. Mayuran, “Documentation management based on ISO for construction industries in developing countries,” J. Constr. Dev. Ctries., vol. 20, no. 2, pp. 81–95, 2015.
T. Zhang, X. Wang, and G. Zhuang, “Building channel power: the role of IT resources and information management capability,” J. Bus. Ind. Mark., vol. 32, no. 8, pp. 1217–1227, 2017.