Budsabok, S., N. Pechpong, and C. Singtokaeo. “Development of Chatbot Application for Student Services Case Study: Division of Student Development Rajamangala University of Technology Suvarnabhumi”. Journal of Applied Research on Science and Technology (JARST), vol. 19, no. 2, Oct. 2020, pp. 85-94, doi:10.14456/rj-rmutt.2020.20.