KITTIPANYA-NGAM, P.; CHANTHAVUTTI, A.; SIRIKASEMSUK, K. Applying Lean Concept and Software Packages to Support Critical Issue Monitoring Process in Office. Engineering and Technology Horizons , [S. l.], v. 40, n. 1, p. 10–26, 2023. Disponível em: https://ph01.tci-thaijo.org/index.php/lej/article/view/248201. Acesso em: 16 sep. 2026.