Suwanrungsri, T. and Ngaoprasertwong, J. (2012) “Determination of Standard Performance of an Industrial Product Distributor with Balanced Scorecard Concept”, Engineering and Applied Science Research, 37(4), pp. 267–275. available at: https://ph01.tci-thaijo.org/index.php/easr/article/view/1713 (accessed: 31 August 2026).