A Software Testing Process Methodology using DMAIC Model

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Oythip Onsuk
Pongpisit Wuttidittachotti
Somchai Prakancharoen
Sakda Arj-ong Vallipakorn

Abstract

This research proposes to resolve the software testing process from the original test process comes as the six sigma. The application of Six Sigma quality management principles under DMAIC technique. The study of historical data, the number of defects found is that the Run-Time Error, Logical Error and Syntax Error respectively due to an operational error. Respectively, due to an operational error. A lack of knowledge of the test and to increase customer 3.833%, 2.833 % and 5.500% defects all respectively. The process consists of five steps, operations research principles DMIC. Starting from the process of identifying the problem, study the problem to find the cause of the problem in a number of defects and then do an analysis quickly, using maps, charts, tree and Fishbone to know why has created real cause analysis assumptions. Where do the update using design of experiments techniques. The last step is controlled by software testing standards made the process so that the problem does not occur again. This process can reduce defects.

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ACTIS Article